
State Farm® Insurance Agent Scott Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melissa Zamora
May 16, 2025
"We did an online quote and sent it to an agent. Kim called us about 15 minutes later (if that) With a 480$ auto bill from Amfam we were not super hopeful on a better policy. Kim worked on it with us for two weeks, following up on auto, home, life and then RV(after we spontaneously bought one). After everything was said and done Kim got us covered and settled out at half the cost with the same coverage. She has wonderful customer service, is easy going, genuine, and had us feeling like we have known her for years. Definitely check in on your rates here and ask for Kim! 👍👍 ❤️ The Zamoras"
Erin Williamson
May 13, 2025
"Kim is absolutely amazing! I’ve been stressing about finding a new auto policy after moving out of my home state. Kim was able to get better coverage at a better price than what I currently have (which is pretty low in comparison) same day coverage, and made it a breeze!"
Sherri Thompson
April 9, 2025
"We have been with Scott for about 10 years. He is unlike any other Insurance Agent/provider that we have experienced. He is always looking out for your best interest. The staff is terrific."
"Sherri, Thank you so much for your wonderful review! We truly appreciate your loyalty over the past 10 years. It’s fantastic to hear that I have made such a positive impact on your insurance experience. Our team is dedicated to looking out for our clients' best interests, and we’re thrilled that you’ve felt that support. We’re also glad to know that you find our staff to be terrific—they work hard to provide excellent service. If you ever need anything or have questions in the future, please don’t hesitate to reach out. Scott Smith State Farm"
Bill & Jan C
April 4, 2025
"Progressive would not renew my home owner policy that they issued me just 10 months ago. They claim it is because I live in a fire area. Yavapai Hills. My neighbor told me to go see Scott Smith at State Farm in Prescott Valley. Wow! I am so glad I did. I don’t think you can fine a nicer, more knowledgeable and helpful agent and their mult-policy discounts are amazing. Thank you Scott. Thank you State Farm."
"Bill, thank you for taking the time to share your experience with us! We're happy that we were able to help you with your homeowners insurance given the difficulties you faced with your previous policy. It's wonderful to know that you found our team to be knowledgeable and helpful, and that our multi-policy discounts helped you as well. We pride ourselves on providing excellent service and support to our customers, and it's great to see that reflected in your review. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you for years to come! Scott Smith, State Farm"
Sandy Tighe
April 1, 2025
"I have had the best experience with Scott smith State Farm Insurance from the moment I moved to Arizona 5 years ago. Their customer service team - especially Kim - has been incredibly helpful and always available to help me."
"Sandy, thank you so much for the review! Our team is dedicated to providing excellent customer service and it is fantastic to hear that Kim has been helpful!"
Michael Louderback
March 27, 2025
"Scott and Kim were fantastic! We called to price compare policies we had with Liberty and they were not only able to provide pricing, but better coverage with State Farm. They also started asking about auto coverage. We were skeptical but ran the quote. Straight auto was significantly better and once we added we also received a home and auto bundle discount! Could not recommend this group more! saved literally thousands. Kim was point and can thank enough!!"
"Mike, thank you so much for your 5 star review! Kim is a wonderful asset to our team and I am so glad we were able to bundle your home and auto insurance policies to save you money and get you better coverage!"
Deborah Cherrix
March 26, 2025
"Always helpful, but really helped by resolving a bureaucratic snafu that I wasn't sure could be solved. Nice to have support like this during frustrating times."
"Deborah, thank you for the review! It is a pleasure having you as a client and I am very happy I was able to help you get your issue resolved!"
Douglas Dever
February 27, 2025
"Fantastic service and price. Moved from Idaho to AZ and looking for insurance, not only was this a great process the price was the best in town. Called one day, went in the next paid and received all the paperwork needed to license my truck in AZ. I HIGHLY suggest giving them a call. Actually, made getting vehicle insurance enjoyable. And this not an easy feat!"
"Doug, thank you for your five star review! We are happy we were able to get you a great price on your vehicle insurance and make the process enjoyable. Let us know if you need anything else!"
Laura Heien
February 18, 2025
"As a new resident of AZ, my experience transferring coverage from one state to another, plus buying a different vehicle was superb!! Gaby walked me through everything I needed to know and answered all questions I had. She even saved me money! She was professional and friendly and I would recommend using this office to anyone who needs great insurance!!!"
"Thank you for the kind words, Gaby is a great asset to our team and we are happy to hear that she was able to answer all your questions - as well as save you money! Thank you for recommending Scott Smith State Farm. If there is anything else we can do for you, please give us a call and let us know!"
Beth Johnson
February 13, 2025
"Gaby was great. Cheerful personality. Helped me get savings. Will recommend her to others. Thanks Gaby."
"Beth, thank you for your five star review! We are so happy that Gaby was able to help you get savings on your insurance. Please let us know if there is anything else we can do for you."
Nate Best
February 4, 2025
"Gabby Sedano-Ortiz helped me with my auto and home owners insurance policies. WHAT A GREAT EXPERIENCE! She was more detailed that any agent I have ever had; and her communications were prompt, courteous, and professional. I highly recommend Gabby and her office to anyone looking for insurance."
"Nate, we are so glad to hear you had a great experience with Gaby at our office! We look forward to serving you for years."
devon murawski
January 30, 2025
"Scott, Kim & Gabby are all so helpful & knowledgeable"
"Devon, thank you so much for your review! We are always here to help when you need it."
Dana Coburn
January 11, 2025
"Gaby was very professional and knowledgeable. I will recommend her to my friends and family."
"Dana, thank you so much for taking the time to review our office and we are so glad of your experience with Gaby - she is a great asset to our team!"
Bette Boren
December 20, 2024
"I would highly recommend State Farm Insurance in Prescott Valley for all of your insurance needs. I worked with Kim Besonson and she was able to save me a lot. I ended up switching all of my insurance to them including homes, vehicles and RV. They are very professional and easy to work with which made switching nice and easy and saved me a bundle."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Deborah De La Tour
December 20, 2024
"Great service and very professional"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Alan Vocelka
December 11, 2024
"Scott is professional, friendly , knowledgeable and always looks to see about getting the most coverage for the least money. We appreciate that. We value his every couple of year reviews to see if updates are needed. We recommend Scott if you are looking for insurance."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
shaunte walker
November 27, 2024
"Great people. Amazing service."
Laura M
November 27, 2024
"Scott and Kim made our transition from another state easy! All our policies were changed and updated in one day. Professional and courteous."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
kimmie
November 27, 2024
"Aweful buyer beware if i could subtract stars that would be accurate. make sure u look at your policy . And make sure you have the drivers you want on your policy . And double check it drivers were added to my policy without my knowledge and it cost me very much also not even living in same household .Being lied to isnt fun either agents are overated do it online ! Saves you money useing a office the rates are higher i did online myself and saved over 150.00 bucks a month."
Sara McPhee
November 26, 2024
"The people in this office are so friendly and helpful. They work with us and understand that life can be hard sometimes. We appreciate everything! ❤️"
Brian R
November 26, 2024
"Always helpful, prompt, and friendly. Cut my insurance rates in half, with better coverage!"
jason bader
November 21, 2024
"These people in this office are scam artists who put people on your policy an lie to u saying your the only one ont the policy. lies"
"Hi Jason, thank you for leaving this review. It’s unfortunate to hear you didn’t have a positive experience with our office. Please give me a call directly so we can try to resolve any issues you may have experienced - Scott"
Andrew Mull
July 21, 2024
"I worked closely with Scott to set up a renters insurance plan for my new apartment and he was extremely professional and timely. I would recommend utilizing Scott's services for any of you insurance needs."
Veronica Paolucci
October 28, 2023
"Very professional! After going over all properties, automobiles, and jewelry we feel that we have the best coverage possible."
Carrie Hill
October 12, 2023
"Scott was extremely helpful in converting my mother's homeowners insurance policy into a landlord policy for me. Really appreciate his assistance. Highly recommend!"